And their experiences. We understand that running a business can be overwhelming, with many tasks and responsibilities to juggle. While commercial cleaning may not be the most exciting aspect of business, it is still incredibly important. We know that when cleaning is not done properly, it can cause stress and frustration for everyone involved. That's why we take the time to listen carefully to our customers, so we can deliver a cleaning service that exceeds their expectations and helps alleviate any unnecessary worries. We are here to support our customers and make their lives easier.
We believe that working together is the key to success, whether it's with our customers, suppliers, or Business partners. We understand that our Business partners want to do their best work, but they need the right support from us to make it happen. And our customers simply want a clean, comfortable workspace without any hassle.
After years of experience and research, we know that the amount of time allocated for cleaning tasks is often not enough to achieve the high standards we expect. This leads to businesses receiving sub-par cleaning experiences, which we find completely unacceptable.
We believe that the best approach to cleaning is one that involves a strong community, collaboration, and clear communication. We have developed a model that works, and we take full responsibility for the entire commercial cleaning process so that our customers can focus on their business goals and success. At Cleaningly, we truly care about delivering the best possible cleaning service for everyone we work with.
and talking about cleaning might not be their top priority. That's why we've developed simple and smart solutions to make your life easier. Our Cleaningly.AI app is available to both our team and your assigned Business partner, ensuring that we can provide a responsive and accessible service whenever you need it.
This tool allows us to easily audit your space, track any issues that arise, and maintain daily communication and checklists with all parties involved. And the best part? If you have a problem, all you need to do is snap a picture or send a message through the app, and we'll take care of it for you. We understand that your time is valuable, and our goal is to make sure that cleaning is one less thing you need to worry about.
A detailed audit can help determine the specific cleaning needs of your business. Here's how it works: before our meeting, we ask you to complete a short survey to identify your needs and challenges. Then, our experienced cleaning consultants assess your facilities, taking into account your business sector and size, and compare them to current cleaning practices. During our first visit, we walk through your premises together and document each area, identifying exactly what cleaning is required. We then provide you with a standard of cleaning required for your business sector and prepare a proposal that includes the time, frequency, and resources needed to meet your cleaning needs.
At Cleaningly, we believe in collaboration and providing a friendly and straightforward approach to doing business. When you choose us as your cleaning partner, you become part of our extended family.
We'll introduce you to your Business package Professional cleaner partners, who will be your main point of contact and onsite caretaker for all your cleaning needs. We'll also introduce you to the Cleaningly operations and care team, who can help you with any additional questions or needs you may have.
Together, we'll conduct a full induction for your assigned cleaning team to ensure that everyone is on the same page and expectations are aligned.
You'll also receive access and training on our communication app, Cleaningly Client Mobile App. This easy-to-use solution allows you to quickly and easily solve any problems that may arise. Our app is accessible 24/7 by both the Cleaningly team and your allocated Business package Professional cleaner partner, ensuring a responsive and accessible service. Simply upload a picture or message in our Cleaningly Client Mobile App, and consider your problem solved.
At Cleaningly, we value long-lasting partnerships, and our top priority is the wellness and wellbeing of your team, customers, and ours. As a small and agile business, we can quickly respond to your cleaning needs without disrupting your operations.
You'll have 24/7 access to our responsive and supportive customer care team, who are always ready to assist you with any questions or concerns you may have.
Our customer care team will also make courtesy calls to check in on your experience and ensure that everything is running smoothly.
We conduct regular onsite visits from both Cleaningly and the Business Package Professional Cleaner partner to audit your premises and ensure that our high standards of cleaning are being maintained.
We value your feedback and conduct surveys to continuously improve our services. Our focus is to deliver the best service possible while also pushing the boundaries and raising the standards of commercial cleaning. With Cleaningly, you can trust that we'll get the job done right, so cleaning is seen and not heard.